We donate 50% of all profits to The Huntsman Cancer Foundation. If you have other, more specific questions about donations, feel free to contact us at Bracelets4Hope@protonmail.com and we will answer any questions you may have!

We always want to hear from you! You are more than welcome to email us at Bracelets4Hope@protonmail.com or DM us on Instagram at bracelets4hope.mhk

If you want to share your story, but are not comfortable with sharing publicly on our groups page, you can email us what you would like to share, and we will be happy to post it for you! Again our email is Bracelets4Hope@protonmail.com and our Instagram is bracelets4hope.mhk

Some water for a short time (such as showering) should not harm your bracelet in any way if it only happens a few times. However, showering repeatedly or swimming in your bracelet is not recommended as the chemicals in the water may cause damage to your bracelet.

If the knot is not completely untied, clear nail polish on the knot is what we recommend to help give the knot more strength. If this does not help, we recommend completely untying the knot and retying it, if that is possible.

To customize a charm, simply message us at: Bracelets4Hope@protonmail.com Please make sure to provide the word you would like engraved on the back of your charm along with the number of charms you would like!

The delivery of your custom charm can take about 3-4 more weeks than regular orders, as we have to have your order custom made. If your order is time sensitive, let us know when you email us to place your order and we will do everything we can to get you your bracelets as soon as possible.

Yes! Requesting a different finish may cause your order to take more time to arrive at your address. Make sure you let us know what finish you would like when you email us your custom order if you would like gold plating instead of the silver we typically use.

Only a few fonts are available to engrave the word(s) on the back of our charm. If you do choose a custom font, expect a slight up charge to the final price of your charm. As usual, include your font of choice when you email us your order. If you do not include a font, we will assume that you are okay with the font we use for regular orders.

This depends on how long your order has been in production. If the order has already been printed, unfortunately we will not be able to make any corrections to it. We apologize for any inconveniences this may cause. If you realize that your order has a mistake, let us know as soon as possible and we will do everything we can to change the order for you.

As with all of our orders, we are unable to accept returns or exchanges at this time. We apologize for any inconveniences this may cause.